Return policy
You can send the items you have received back to us within two weeks of receipt without indicating a reason. This period starts with the receipt of this instruction in text form, but not prior to the receipt of the goods. You can send us written notification of a return, e.g. by letter, fax or e-mail requesting that we take goods back, but only for products that cannot be sent in package form [e.g. large, bulky items]. The timely posting of the products or return notification is sufficient to comply with this deadline. We assume the costs and risks for all returns sent. Returns or return notifications are to be sent to:
Porsche Design Store Berlin
Returns Department
c/o LOEWE Logistik & Service GmbH & Co. KG
Röntgenstr. 17
32052 Herford, Germany
In the case of an effective return, both sides have to return the received benefits as well as any realized gains [e.g. advantages of use]. If the buyer cannot return the received items in the same condition in which they were received, he/she is responsible for compensating these damages. This does not apply if the reduction in value is the result of the sole examination of the item as would be possible in a retail shop. Buyers can also avoid claims for compensation by not handling the item as their own property and not doing anything to damage it or reduce its value. Obligations for payment are to be fulfilled within 30 days. This period begins for you with the posting of the returned item or return notification, for us upon receipt.
- End of the return policy -